Shedstore Reviews

Shedstore.co.uk offers multiple payment methods. Online orders can be placed using most popular debit and credit cards, especially Visa and MasterCard. However, American Express is not accepted. Payments can be made with confidence using the 128bit SSL secure checkout. For telephone orders, card details are entered into a secure checkout, similar to the website. PayPal Credit is another payment option, with interest on your instalment offer fixed for its duration. For business orders, payment can be made by company cheque or BACS. Full payment is required with the order. For schools where an invoice is needed before payment can be raised, a pro-forma invoice can be issued to raise payment against. The official VAT invoice is only produced once full payment has been received and processed.

Shedstore.co.uk has a detailed return policy. If an order is cancelled before delivery and has not yet been dispatched, there will be no cancellation charge. However, if the order has been dispatched, even if it is yet to be delivered, cancellation charges may apply. If the order includes personalised requirements, there are no cancellation rights once the order has been placed.

For cancellation after delivery, it is best to call Shedstore as soon as possible to discuss a cancellation and collection. Many of their suppliers do charge for collections. The charges vary depending on the product and supplier. For example, all fencing products including decking and accessories have different charges based on the order value. All log cabins and garden rooms have charges up to £250.00 depending on the building and supplier.

The product must be returned in its original packaging, unused, unassembled and in a re-saleable condition. If the product is not of the above standard, a reasonable amount will be deducted to cover any costs to use or return them to you if they are not re-sellable.

As for the shipping policy, most of their products are available for delivery to all areas of mainland UK. Deliveries are carried out by the manufacturers, some of whom may use carriers that do not deliver to more remote areas. This will be noted in the Delivery Information section of the product’s page. Delivery is free for all products, other than fencing and decking orders under £100. Fencing and decking orders over £100 are free but those under £100 will incur a small £24.99 delivery charge. There are some more remote postcode areas which will incur a surcharge. Each product will have an icon to show whether it has a lead time for delivery or is available for pick-a-day delivery. Deliveries are generally only offered on week days. If you will not be available on the date given for delivery, the delivery can be amended to a later date if more suitable and if sufficient notice is provided. Alternatively, the drivers will be able to leave your purchase with a neighbour or in a safe place with your express permission in advance. The liability for the safety of products will be at your own risk if deliveries are arranged in your absence. Delivery is made to the kerbside or your driveway. Please be aware that larger products, such as sheds and log cabins, will be delivered by flat-bed truck or lorry.

Shedstore.co.uk is a popular online store that offers a wide range of garden buildings and storage sheds. Some of the popular products include Garden Sheds, Log Cabins, Summer Houses, Garden Workshops, Greenhouses, Playhouses, Garden Storage, and Garden Fencing. The traditional garden shed is a widely loved addition to any garden. They offer a large variety to choose from including traditional wooden sheds, low maintenance plastic sheds, and secure metal sheds. They also offer a huge selection of garden storage solutions and greenhouses, which come in a variety of sizes and styles.

In addition to sheds and storage solutions, they sell a range of garden buildings which can be used as additional living, working, and playing spaces. This includes log cabins, garden offices, summer houses, and playhouses. The log cabins provide extra living space and the thick walls provide superior insulation allowing you to use these buildings even in cold weather. For those who work from home, they provide a fantastic range of garden offices, including premium UPVC double glazed Xtend buildings, which come fully insulated and with a 15-year structural guarantee. Summer houses are great additions for making the most of your outdoor space, especially during the summer months. They have a range of traditional and contemporary designs to choose from.

They also offer playhouses that can bring your back garden to life. These playhouses come in a variety including wooden playhouses, as well as towers with slides and even swings. The vast majority of their sheds, storage units, and garden buildings are delivered completely free of charge to most UK mainland postcodes. They even offer a 'pick-a-day' delivery service on selected products. Their aim is always to deliver as promptly and efficiently as possible, directly to your home. They have been online since 2000 and offer one of the largest selections of garden buildings and storage products on the web, sourced from the UK's top manufacturers. They have a great rating on Trustpilot.

Yes, customer reviews for Shedstore.co.uk can be found on various platforms. On Trustpilot, Shedstore.co.uk has a rating of 4.2 with a total of 7,789 reviews. The reviews are broken down into 62% 5-star, 16% 4-star, 7% 3-star, 5% 2-star, and 10% 1-star. Some customers have praised the company for its excellent customer service and timely delivery updates. However, there are also reviews highlighting issues with delivery and product quality. It's always a good idea to read through a variety of reviews to get a comprehensive understanding of the customer experience with Shedstore.co.uk. Remember, individual experiences can vary.

Shedstore.co.uk offers delivery to most areas of mainland UK. Each product will have an icon to show whether it has a lead time for delivery or is available for pick-a-day delivery. A product with a lead time will have an icon stating a time period, such as 3-4 weeks. This is the time in which a product will be ready for delivery. During this lead time, the manufacturer will contact you directly to arrange a delivery date. If a product is available for Choose Your Delivery Day, this will be shown in the icon and indicated next to the post-code checker. When you enter your postcode into the checker, you will be offered a range of dates. You can then select one as part of the checkout process. Two days before delivery, you will receive a 4-hour time slot. This is followed by a 2-hour ETA on the day of delivery, with a link to track your driver. Upon arrival, the driver will deliver your product straight into your garden, with all of the product packaging removed. Delivery is free for all products, other than fencing and decking orders under £100. Fencing and decking orders over £100 are free but those under £100 will incur a small £24.99 delivery charge. Please be aware that there are some more remote postcode areas which will incur a surcharge. To check if your postcode is affected by surcharges, check the delivery information section on the product page. All orders are delivery only and cannot be collected. If you will not be available on the date given for delivery, the delivery can be amended to a later date if more suitable and if sufficient notice is provided. Alternatively, the drivers will be able to leave your purchase with a neighbour or in a safe place with your express permission in advance. The liability for the safety of products will be at your own risk if deliveries are arranged in your absence. Please contact Shedstore so that they can pass these special instructions onto their carrier. Failure to advise them will result in the product being returned to the manufacturer. Delivery is made to the kerbside or your driveway. Please be aware that larger products, such as sheds and log cabins, will be delivered by flat-bed truck or lorry. If a refuse collection truck can access your property, the lorry should be able to also.

Yes, on selected products only.

The product must be in its delivered form and must not have been tampered with in any way. The product will be inspected on return to ensure that it has not been tampered with and is complete. Refunds will usually be processed within 30 days of the day of cancellation or confirmation of entitlement to a refund.

Shedstore delivers to most of the UK, but they do not send items overseas.

Delivery is free for most of the UK. However, certain postcode areas may have a surcharge. You can enter your postcode on the postcode checker during checkout to calculate any delivery costs and delivery date availability.

No, Shedstore only offers kerbside deliveries.